At Hugh McCallum, Inc., we understand time is money. We also know that businesses are constantly challenged by the task of managing the demands of business growth while coping with continuous technology challenges.
Our focus is to keep your IT systems operational, available and secure so that you can focus on the everyday demands of expanding your business, managing costs and increasing revenues. We’re here to help you realize the productivity gains and ROI you have been expecting from your computer systems all along.
Managed Services from Hugh McCallum, Inc. consists of various service level offerings that provide affordable proactive IT management and support. Utilizing our unique framework for providing managed IT services, Hugh McCallum, Inc. provides a range of proactive services designed to optimize your technology investment and maximize the productivity of your people and business.
It's not just about monitoring, that just lets you know something is wrong.
And it’s not just about remote access to your systems to troubleshoot issues.
It's about a proactive preventative approach to IT systems management.
This is possible through the use of a series of "Best Practices" that we have developed over years of collective experience.
Best practices that are embodied in an automated state-of-the-art infrastructure that gives you immediate response time, access to resources and proactive solutions.
Our technology expertise becomes your competitive advantage.
By maximizing the benefits of technology, daily, weekly and monthly IT tasks can be automated and scheduled to ensure all tasks are completed and reported consistently and without fail.
As the tasks run, valuable data is gathered to spot trends and patterns which can be used to plan system changes or enhancements. This reduces or eliminates any impact on the business.
Consistency creates reliability which results in predictable costs. How many times have you received a bill that you couldn't understand or begin to determine if it was justified?
Consistency is the cornerstone of Managed Services.
We keep you informed by providing regular communication and executive reports covering the overall health of your computer network and the results of our services. All communication and issues associated with your users and systems is tracked, reported and retained for analytical, historical and audit purposes.
Our goal is to serve as your technology partner with a focus on providing solutions. By using a consultative approach to evaluate your business and technology needs, we can advise on the best solutions for your current and future needs.
Our comprehensive server management keeps your servers running, available and secure.
Our comprehensive Workstation level services are designed to keep your systems and personnel productive. Each program provides varying levels of coverage based on user, desired results and budget without compromising quality.
Provides the basic services to keep the workstation secure and notify us of any imminent problems.
Provides more advanced security measures for dealing with malicious threats, establishes baseline policies, asset tracking and changes, software rollout and upgrades and overall health of the workstation.
The ultimate protection to keep critical workstations and users operational.
And much! much! MORE!